456bo Privacy Policy — Your Information Is in Safe Hands
456bo ensures the highest level of transparency and protection when collecting, storing and using your personal information. Please read this policy carefully.
This privacy policy ("Policy") explains our practices regarding the personal information of users of the 456bo platform's website and related services ("Platform"). By using our Platform, you are considered to have accepted the terms of this Policy.
Introduction and Scope
456bo ("we", "us" or "Platform") operates an online casino and sports betting service for users in Bangladesh. We believe that your privacy is a fundamental right, and we respect that right.
This privacy policy covers the following topics:
- What types of personal information we collect
- How and why that information is collected
- Where and how your information is stored
- Our policy on sharing information with third parties
- Our technical measures to protect your information
- Your rights and how to exercise them
- The use of cookies and tracking technologies
This policy applies together with our Terms and Conditions and Responsible Gaming policy. In the event of any conflict, this privacy policy will take precedence.
What Information We Collect
We collect various types of information during account registration, use of services and transactions on the 456bo platform. The categories of that information are described below:
2.1 Identity Information
Information you provide when creating or verifying an account may include:
- Full name (in Bengali or English)
- Date of birth (for age verification — minimum age 21 required)
- National ID (NID) or passport number (for KYC verification)
- Email address
- Mobile phone number
- Information about occupation and source of income (where applicable)
2.2 Financial Information
We collect the following financial information to process transactions:
- bKash, Nagad or Rocket mobile banking account numbers (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction amounts and timestamps
Important: We never store full payment card or PIN numbers.
2.3 Technical and Usage Information
When you browse or use our platform, the following information may be collected automatically:
- IP address and device identifier information
- Browser type and version
- Operating system
- Date, time and duration of site visits
- List of pages visited
- Referral URL (where you came from)
- Gaming activity and betting history
- Login and logout times
Purpose of Using Information
456bo uses your information only for specific and legitimate purposes. We do not collect or process information for any unnecessary or irrelevant purpose.
3.1 Account Management and Identity Verification
We use your identity information to create, verify and manage your account. This process is essential for age verification (21+ years) and compliance with Anti-Money Laundering (AML) policy.
3.2 Service Delivery and Improvement
We analyse your usage information to improve your gaming experience, personalise content according to your preferences, and resolve technical issues on the platform.
3.3 Financial Transaction Processing
Financial information is used to complete deposit (minimum ৳500) and withdrawal (minimum ৳1,000) processes and to prevent fraudulent transactions.
3.4 Security and Fraud Prevention
Technical information is analysed to prevent unauthorised access, fraud, money laundering and other illegal activity.
3.5 Customer Support
To provide you with effective service through our 24/7 Bengali-language live chat support, we may need to view your account information and transaction history.
3.6 Legal Obligations
We may be required to process information to comply with applicable laws and regulations, respond to requests from regulatory authorities, and comply with court orders.
3.7 Communication and Notifications
We may use your email or phone number to send important account-related notifications, transaction confirmations and information about bonus or promotional offers. You may request to stop receiving promotional communications at any time.
Sharing Information with Third Parties
456bo never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Providers
Only the necessary information is shared with payment processors (bKash, Nagad, Rocket), technology infrastructure providers and game suppliers such as Pragmatic Play, PG Soft, JILI, Spribe. These organisations are contractually bound to comply with our privacy standards.
4.2 Legal Authorities
Information may be provided to law enforcement agencies pursuant to a valid court order, directive from a regulatory authority, or the needs of a criminal investigation.
4.3 Business Restructuring
In the event of a business merger, acquisition or asset transfer, your information may be transferred to the new owner. You will be notified in advance in such cases.
4.4 Responsible Gaming Organisations
Limited information may be shared with responsible gaming organisations where applicable, as part of a gambling addiction prevention or self-exclusion programme.
Data Protection Measures
456bo has implemented industry-standard technical and organisational measures to protect your information:
5.1 SSL Encryption
All data transmission between our platform and your browser is protected by SSL/TLS encryption technology. This ensures that your information cannot be read by unauthorised parties during transmission.
5.2 Data Storage Security
Stored information is kept in encrypted databases. Physical and digital access to servers is controlled and regular security audits are conducted.
5.3 Access Controls
Only authorised staff may access your information on a need-to-know basis. A log is kept of every access and reviewed regularly.
5.4 Two-Factor Authentication
Two-Factor Authentication is available as an added layer of security for your account. We strongly recommend keeping it enabled.
5.5 Cybersecurity Monitoring
Our systems are monitored around the clock by a cybersecurity team. If any suspicious activity is detected, action is taken immediately and affected users are notified where necessary.
Please note, however, that no transmission of information over the internet is completely 100% secure. We strive to ensure the highest level of protection, but it is not possible to guarantee absolute security.
Cookies and Tracking Technologies
The 456bo platform uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the functionality of our platform.
6.1 Essential Cookies
These cookies are required for the basic functionality of the platform — such as maintaining your login session, security verification and saving language preferences. Without them, the platform will not function properly.
6.2 Functional Cookies
These cookies are used to remember your preferences such as theme settings, game history and layout choices. They ensure your personalised experience.
6.3 Analytics Cookies
Anonymous data is collected to analyse platform usage and improve services. These cookies cannot be used to directly identify you.
6.4 Cookie Controls
Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may affect some platform functionality.
Data Retention Period
We retain your information only for as long as necessary. Information is retained according to the following policy:
7.1 Active Accounts
All information required to provide services is retained for as long as your account remains active.
7.2 After Account Closure
Even after an account is closed or cancelled, certain information may be retained for up to 5 to 7 years to comply with legal obligations, particularly under Anti-Money Laundering laws.
7.3 Marketing Data
If you opt out of marketing communications, the relevant information will no longer be used for promotional purposes and will be deleted within a reasonable period of time.
7.4 Backups and Archives
Information held in system backups is cleared automatically on a scheduled cycle. This process may take some additional time.
Your Rights
As a user of 456bo, you have the following rights over your personal information:
8.1 Right to Access
You may request information about what data we have collected about you and how it is being used.
8.2 Right to Rectification
If there are any errors or inaccuracies in your information, you may request that they be corrected. Additional verification may be required when changing KYC-verified information.
8.3 Right to Erasure
Within the limits of legal obligations, you may request that your personal information be deleted. Information that must be retained due to transaction records or legal obligations will not fall within the scope of this right.
8.4 Right to Object to Processing
You may object to the use of your information for specific purposes. If you object to the use of your information for marketing purposes in particular, this will be acted upon immediately.
8.5 Right to Data Portability
You may request to receive your information in a common, machine-readable format or to have it transferred to another provider.
8.6 How to Exercise Your Rights
To exercise any of the above rights, contact us via our 24/7 live chat or by email at [email protected]. We will endeavour to respond within 30 days of receiving your request.
Protection of Minors
456bo strictly prohibits anyone under the age of 21 from using the platform. We never knowingly collect information from minors.
If we are informed or identify on our own that a minor has created an account, that account will be closed immediately and all collected information will be deleted unless required by law.
A request to parents: if your child has accidentally created an account, please contact us immediately at [email protected].
Changes to the Privacy Policy
456bo may update this privacy policy from time to time. When changes are made, the following steps will be followed:
- The "Last Updated" date at the top of the page will be changed
- For significant changes, a notification will be sent to the registered email
- For major changes, re-consent may be requested
If you continue using the platform after changes have been made, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.
Have questions about privacy?
Our support team is available 24/7 to answer any of your questions in Bengali.
Contact us via Live Chat